ADJUSTMENTS TO COVID 19
ADJUSTMENTS DUE TO COVID-19
UPDATES TO CUSTOMERS:
Due to the New York State stay-home period and possible further extension & Due to limited staff and increasing demand, we are extending the delivery window for Free and Standard Shipping to 30 -45 business days. Some expedited services may be delayed as we prioritize our staff and communities health and safety.
The extended Stay- Home period has affected our processing & shipping times as we will be unable to resume at full capacity until this time. It will likely take at least 30 business days for you to receive your order from the time you placed it.
We are continuing to process orders with our essential staff and will continue to do so at this time. We appreciate your patience with us and hope all of you are safe in these uncertain times.
Please contact customer service if you have any questions and/or continue to monitor this page for updates.
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SHIPPING ADJUSTMENTS
Good Girl Rebel.com is currently operating in a limited capacity as we take precautions during these uncertain times. The following shipping adjustments are effective:
Standard free shipping Shipping : 30-45 business days
Standard flat rate International Shipping : 30-45 business days
Expedited Shipping Services : 14 days
*Subject to change
Please note: These are temporary measures that our company has decided to take to protect the health and wellness of our staff, customers and community. We will evaluate our operations on a week-by-week basis. We apologize for any inconvenience these changes may cause but are hopeful for your understanding.
CUSTOMER SERVICE
Currently our customer service is still operating. Please reach out to our customer service team if you have any questions about orders. We ask that you are patient with us as we expect to be understaffed for the time-being as a number of our staff members are working remotely.
We hope all of our customers remain safe.
We will continue to be available Monday-Friday 9 AM - 5:30 PM EST via email ggr@goodgirlrebel.com