What shipping methods do you offer?

Good Girl Rebel partners with major international shipping companies like DHLUPSFedEx, and EMS to offer three shipping methods:

Average Shipping time 7-14 Business Days

Expedited Shipping: Please contact us for that

You can choose your preferred shipping method on the Order Information page during the checkout process.

*Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-20 days for all other destinations in Latin America.

 

What countries or regions do you ship to?

GoodGirlRebel.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country. If you do not see your country please drop us a message and we will let you know the possibilities. 

Do you ship to PO Boxes or APO/FPO military addresses?

Sorry, at this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses addresses so you will need to provide a street address. If you provide a PO Box or APO/FPO military address, it will delay shipment of your items.

Are there any additional fees involved in international shipping?

In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Please note that we are unable to list items as a gift or write an amount lower than the actual product price on customs forms.

RETURNS POLICY

The products are fine, but I changed my mind

Products with no quality-related issues can be returned within 7 days of receiving your order. Buyer is responsible for the shipping cost of such returns.

We are a small to mid sized business so processing returns are costly for us. So there is a 30% restocking fee for such reasons as the above. So to be fair to both sides have a good look at what you are ordering and be certain before you place your order. 

Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.

Note: Before Returning Products please Kindly contact us to receive an RMA number and return shipping address for a seamless return. Failure to do so, could cause delay and problem in refund process. 

Products with quality problems

We guarantee all of our products against material and workmanship defects within the warranty period listed in the above. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. 

For product-specific policy conditions and warranty periods, READ BELOW.